Bridging the Gap

Bridging the Gap Limited (“we,” “our,” or “us”) is committed to protecting the privacy of all visitors, learners, partners, and stakeholders who interact with our website and programs. This Privacy Policy explains how we collect, use, store, and protect your personal information

1. Information We Collect

We may collect the following types of information:

a)  Personal Information

When you voluntarily provide it, such as when you:

  • Register for training programs
  • Fill out application forms
  • Subscribe to updates
  • Contact us through email or forms This may include:
  • Full name
  • Phone number
  • Email address
  • Location
  • Educational background
  • Employment status

b)  Non-Personal Information

We may automatically collect:

  • Browser type and version
  • Device information
  • Pages visited on our website
  • Time spent on the website
  • General location (city-level)

We use the collected information to:

  • Register and manage participants in our programs
  • Communicate updates, opportunities, and training information
  • Improve our services and training delivery
  • Monitor program impact and reporting to partners and donors
  • Respond to inquiries and support requests
  • Ensure security and prevent misuse of our platform

We do not sell or rent your personal information to third parties.

We may share your information only in the following cases:

  • With funding partners or donors for reporting purposes (in anonymized or aggregated form where possible)
  • With service providers who support website hosting, communication, or data management
  • When required by law or regulatory authorities
  • To protect the safety, rights, or security of participants or the organization All third parties are required to handle your data securely and responsibly.

We take appropriate technical and organizational measures to protect your data from:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

While we take reasonable precautions, no online system is 100% secure, and we cannot guarantee absolute security of data transmitted via the internet.

Our website may use cookies to:

  • Improve user experience
  • Understand website traffic and usage patterns
  • Enhance performance and functionality

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

We retain personal information only for as long as necessary to:

  • Deliver our programs
  • Fulfill reporting requirements to donors
  • Comply with legal obligations

After this period, data is securely deleted or anonymized.

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for communications

To exercise these rights, contact us using the details below.

Our programs may serve youth and young people. Where participants are under 18:

  • We collect information only with appropriate consent (parent/guardian or institutional consent where applicable)
  • We take extra care to protect minors’ data

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: 01/01/2026